Everything you need to know before getting started.
What is Zipper?
Zipper is a field service app built for small crews (1–5 people) who need to dispatch jobs, track technicians, and manage customers — without paying enterprise prices. It runs in your browser on any device, no install required.
Is there a free trial?
Yes — every account starts with a 14-day free trial, no credit card required. You get full access to all features during the trial. After 14 days, pick the plan that fits your crew.
What devices does Zipper work on?
Zipper works on any device with a web browser — iPhone, Android, iPad, laptop, desktop. It's fully mobile-optimized so your techs can use it in the field. On iPhone, tap Share → Add to Home Screen to get an app icon. On Android, use Menu → Add to Home screen.
How many users can I have?
The Starter plan includes 2 users (owner + 1 tech). The Pro plan includes 5 users, with additional users at $4/month each. Every user gets their own login and role-based access.
Is my data secure?
Yes. All connections use HTTPS encryption. Each account's data is isolated — you can only see your own company's customers and jobs. We also support Google Sign-In and full data export so your data is always yours.
Can I cancel anytime?
Absolutely. There are no contracts and no cancellation fees. You can cancel at any time from your account settings. You can also export all of your data before you go.
Do I need to install anything?
No — Zipper runs entirely in your web browser. There's nothing to download, install, or update. Just sign up, log in, and start dispatching jobs.
What kind of support do you offer?
Pro plan users get priority support. All users have access to the in-app Help & FAQ section with step-by-step guides for every feature. You can also reach us directly through the app.