This policy explains what data the RockStandard apps — Zipper (pzip.ai), psupp (psupp.ai), and pquote (pquote.ai), together the "Services" — collect, how we use it, and your rights. The Services are operated by SPW Inc. ("we").
Solely to provide and secure the Services: authenticating you, storing and showing the data you enter, generating AI-assisted output at your request, processing payments, detecting abuse, and communicating about your account. We do not sell or rent personal information. We do not use your business data to train AI models.
We share data only with processors needed to run the Services:
We disclose data when legally required (subpoena, court order) or to protect rights and safety.
Each customer's data is logically isolated per account, enforced on every read and write. Users in one company cannot see another company's customers, jobs, quotes, or files.
HTTPS everywhere (HSTS enforced). Passwords hashed with bcrypt. Session tokens stored server-side. AI usage is rate- and cost-capped per account. We cannot prevent all threats; see the Terms disclaimers.
You can export or delete your data at any time — in-app where available, or by emailing support@pzip.ai. If you're in the EU/UK/California, you have additional rights under GDPR/CCPA (access, correction, deletion, portability, opt-out of sale — we do not sell data).
We use login session tokens only. No third-party tracking or advertising cookies.
Business data is retained while your account is active and for 90 days after account deletion (to allow recovery), then permanently deleted. Audit logs may be retained up to 12 months.
The Services are not intended for users under 16. We do not knowingly collect data from children.
We'll post updates here. Material changes will be announced by email to account owners.